PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
Homlifestyle.com is an entity of HOM Escape in Style, LLC (“HOM”). All terms expressed below, under the name HOM, adhere to all entities and affiliates of HOM Escape in Style, LLC. Including, but not limited to, Homlifestyle.com.
Your use of this site is of your own responsibility. HOM’s website content is provided “AS IS” without warranties of any kind. Due to revisions, upgrades, maintenance, or repairs, HOM does not guarantee uninterrupted service. HOM makes all attempts to offer a secure and safe experience, but does not guarantee to be free of all defects, viruses and other malicious behavior. You are responsible to protect your property.
Occasionally, HOM’s website may undergo some revisions and updates that are required. We reserve the right to make any modifications or changes to the website, its operation, and functionality, without prior notice. Should any changes affect critical issues, such as pricing, HOM will shut down their site during its updates and revisions to ensure all orders are in compliance to any changes or revisions.
HOM reserves the right to modify these terms and conditions without notice.
All copyright to the text, images, photographs, graphics, user interface, and other content provided on the Site, and the selection, coordination, and arrangement of such content, are owned by HOM Escape In Style or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Site for any purposes. Nothing stated or implied on the Site confers on you any license or right under any copyright of HOM Escape In Style or any third party.
The Site and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of this Site, or use the contents of this Site in litigation, or for any commercial or promotional purposes, without the express written consent of HOM Escape In Style. For usage permission, please contact us.
HOM Escape in Style is committed to protecting the privacy of all our visitors. Your right to privacy is very important to us. When you choose to provide us with information about yourself, we recognize that you trust us to act in a responsible manner. It is our belief that this information should only be used to help us provide you with better products and services.
We automatically collect non-personally identifiable information from you when you visit our Site. This information includes your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our server and to administer our Site.
Usage of Information
Any information you provide to us is maintained and accessible only by our website and staff. HOM Escape in Style uses this information to send you information such as product updates, special offers, and to coordinate your orders. We do not disclose any information about any individual user to outside entities except to comply with applicable law or valid legal process.
Sharing of Information
HOM Escape in Style does not sell, rent, lease or share any user information that it has collected over this website. We may provide your contact details to 3rd parties for the express purposes of shipping your order, or for our direct marketing efforts.
At any time you may request to be removed from our email distribution list by clicking the unsubscribe link provided in each email.
HOM takes all measures possible to ensure that all information and product details offered from HOM is accurate and current. There may be instances when information may become outdated, incomplete, or incorrectly stated. For this reason, we do not guarantee all data to be complete and accurate.
We have made every effort to display the colors of our products as accurately as possible. However, as the actual colors you see depend on many uncontrollable factors such as your computer monitor and display settings, we cannot guarantee that your monitor’s display of any color will be accurate.
HOM Escape In Style warrants its products to be free from defects in material and workmanship under normal residential use and service, as set forth in our statement of limited warranty described below or available upon request. HOM Escape In Style’s limited warranty does not apply to fabric. HOM Escape In Style’s sole and exclusive obligation under its limited warranty is to repair or replace at HOM Escape In Style’s option all products that are returned to it within the applicable warranty period and found by HOM Escape In Style to be defective.
No other representations and/or warranties, either expressed or implied are made with respect to the products, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement or any other warranties that may arise from usage or trade or course of dealing.
WRITTEN LIMITED WARRANTY
HOM Escape In Style warranty is a limited warranty in that it covers the original purchaser only. If your furniture is still under warranty, HOM Escape In Style will repair or replace any piece of furniture that is defective in material or workmanship. The decision to repair a piece, or replace will be made at the discretion of HOM Escape In Style. To exercise your rights under the limited warranty, the original purchaser must submit the original sales receipt.
You will not be charged for any repair services, replacement furniture or delivery costs related to warranty issues arising during the first year of ownership. If your furniture comes with a more than one year warranty, after one year and before the fifth year of ownership, you will be responsible for the delivery cost to the factory and HOM Escape In Style will be responsible for the return delivery cost. If your product has a lifetime warranty, after the fifth year, you will be responsible for the delivery cost to and from the factory.
If you notice a manufacturing defect, it is important for you to notify HOM Escape In Style or an Authorized Retailer from whom you purchased your furniture within 14 days of original receipt or noticing the defect. These are your exclusive remedies under HOM Escape In Style’s warranty.
Photographs are required for submitting warranty claims.
Case Good Furniture
Wood products are warranted to be free of defects in materials and workmanship for a period of ONE (1) year from the date of delivery. Wood is a natural material and as such it breathes and responds to changes in humidity and temperature. Additionally, wood will vary in shade, texture and markings; these variations are a normal feature of an organic product.
Frames and Springs, when subjected to normal use under normal conditions, are warranted for as long as the upholstered product is covered in its original covering.
Motion Mechanisms, Sleeper Mechanisms, and Swivels are warranted for THREE (3) years from the date of delivery.
Polyester Soft Fill Cushions are warranted against loss of resiliency for the life of the product to original purchaser with proof of ownership. Loss of resiliency does not include any slight softening of a cushion or the flattening of the fiber top.
Feather Cloud Cushions are warranted against defects in materials and workmanship for the 7 years of the product to original purchaser with proof of ownership.
Feather and Down Cushions are warranted against defects in materials and workmanship for a period of THREE (3) years of the product to original purchaser with proof of ownership.
Coil Spring Inserts are warranted against defects in materials and workmanship for a period of TWO (2) years.
Sleeper Mattresses are warranted for THREE (3) years from the date of delivery.
The coverings warranty does not cover fading or stains from spills such as acids, solvents, dyes, ink, paint, other corrosive chemicals or bodily fluids. We caution the consumer against improper cleaning, abuse, neglect, treating of coverings with chemical products, and exposure of coverings to sunlight, bright light or extreme heat, since each can cause damage to the covering and void this warranty. HOM Escape In Style, LLC voids its cushion and covering warranty if any non-authorized after-market soil or leather protection or non-fabric mill and/or leather tannery recommended chemical is applied.
Manufacturers of upholstery fabrics do not warrant their products for durability or colorfastness. While HOM Escape In Style makes every effort to select fabrics that are durable and colorfast, we regret that we will be unable to honor adjustments, claims, or credits based on durability or colorfastness. Fabric coverings, other than Customer’s Own Material (COM), are warranted for ONE (1) year from the date of delivery against manufacturing defects, seam slippage, pilling (unless pilling is a natural characteristic), shrinkage, and nap loss. Tufting will not allow matching in most cases.
All HOM Escape In Style, LLC’s upholstered leather products have been upholstered in 100% leather. Leather coverings are warranted against tearing, splitting and seam slippage for one (1) year from the date of delivery. This warranty does not include coverage for natural characteristics such as wrinkling, natural markings from injuries to the animal, or variations in grain or color.
Limitations and Exclusions
While HOM Escape In Style, LLC believes its warranty terms are consistent with the superior quality of its products, there are some limits to it. The following will limit or exclude coverage under this warranty.
Disclaimer of Implied Warranties
HOM Escape In Style, LLC makes no implied warranties of merchantability or fitness for a particular purpose. These and all other implied warranties are specifically disclaimed. By “implied warranties,” HOM Escape In Style means warranties that the law sometimes implies to have been given by the seller even though they are not set out in writing.
Place of Purchase
This warranty protects the original consumer only if HOM Escape In Style’s furniture is purchased from HOM Escape In Style or an Authorized Retailer.
This warranty applies only when HOM Escape In Style’s furniture is purchased for normal indoor or outdoor residential use. Goods intended exclusively for indoor use and used outdoors or partially cover areas will not be covered by HOM Escape In Style’s warranty. HOM Escape In Style’s warranty shall not apply to resale or commercial use of HOM Escape In Style’s goods.
Improper Care and Use
HOM Escape In Style’s furniture requires routine maintenance. Please take care to treat your HOM Escape In Style, LLC furniture like the fine product it is. Proper care and use are essential to preserving your rights under this warranty. HOM Escape In Style will not repair or replace your furniture if improper maintenance or improper use causes damage. This warranty is void if your HOM Escape In Style, LLC product is damaged by the use of detergents, abrasives or other harsh cleaning agents.
Accidents, Abuse and Normal Wear and Tear
This warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents, including burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage.
Any product modification made by retailer, consumer, or other parties not authorized by HOM Escape In Style, LLC will void this warranty.
Differences From Floor Samples or Literature
Because of craftsmanship or use of natural materials in HOM Escape In Style’s furniture, minor variations can occur from piece to piece. Therefore, this warranty does not cover such minor variations, or differences between floor samples or printed illustrations and your furniture.
Consequential or Incidental Damages
HOM Escape In Style, LLC will not be liable for consequential or incidental damages. By this HOM Escape In Style means any loss, expense, or damage other than to the furniture itself that may result from a defect in the furniture. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.)
Your Warranty Rights
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Except for such other rights, the remedies provided under this warranty state the limit of HOM Escape In Style’s responsibilities.
Merchandise purchased from HOM Escape In Style, LLC may be returned for store credit or exchange only within 14 days of delivery if accompanied by original receipt and in original condition and in original packaging. Returns must be pre-authorized by calling 877.960.4466. Returns received and not pre-authorized will be subject to a 25% restocking fee. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed, insured and shipped at the customer’s expense. Actual cost of shipping items to you will not be credited or refunded. Claims for defective or damaged items must be filed within 5 days of delivery… Please inspect your items immediately upon delivery… Claims received after 5 days of delivery will not and cannot be processed.
Upon receipt of HOM Escape In Style, LLC’s furniture via HomeDirectUSA Shipping each customer will be given a home delivery customer service report. We strongly recommend that every customer fill out the service report. Filling out this report will enable us to better serve you and will help facilitate any claims.
Orders canceled 72 hours after time and date of purchase may be subject to a 25% cancellation and restocking fee in addition to any shipping charges incurred.
HOM Escape In Style, LLC will attempt to ship all merchandise within the quoted ship dates specified for each product. Delivery estimates are good faith estimates only. HOM Escape In Style, LLC will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.
Certain regions of the United States will require an isolated service area charge for shipping. For deliveries to Alaska, Hawaii and outside of the United States you will be contacted directly by a service representative from HOM Escape In Style, LLC with the appropriate shipping charges.
Risk of Loss
All products purchased from the Site are transported and delivered to you by an independent carrier not affiliated with, or controlled by HOM Escape In Style. Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when we deliver these items to the carrier. The carrier may provide optional shipping insurance available for purchase during the order process.